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Academic Deposit for Newly Admitted Students

If your U of T offer of admission requires a deposit payment, the deposit payment will be recorded in first registration session. These deposit payments are non-refundable.

Tuition Fees

Check the fee schedule for your division and program of student.  

If you require enrolment confirmation to verify Registered Education Savings Plan withdrawal to pay for tuition fees, your registration office, college or SGS Student Services can provide a letter or a form. There may be a nominal administration fee for this service.

Tuition Fee Adjustments

Tuition fee adjustments are based on the date of course and/or registration cancellation. If you are unable to record course and/or program registration cancellation on ACORN, please contact your undergraduate registration office or graduate unit.

Check the refund schedule for your division and program of study to confirm whether you are entitled to a tuition fee adjustment.

Residence Deposit Requirements and Fees

Your residence office records your residence charges on your ACORN account. Payment due dates vary; check your residence occupancy agreement carefully. A list of residence contacts is available in the Residence section of our website.

Your ACORN account balance reflects all charges, payments & deposits. Deposits made for future sessions are not applied to current outstanding charges.

In order to clear your current session outstanding balance, after payment your account balance should reflect the full credit amount of your deposit. The deposit credit will be applied to the charges for the residence and the session for which the deposit was intended.

UHIP Fees

Annual UHIP fees for students invited to register for the fall/winter session are automatically recorded on the ACORN invoice. If student registration is financially cancelled (FINCA), UHIP fees will be automatically reversed.

 For more information about coverage, visit the UHIP website at http://wwwuhip.ca.

Visit the website of the Centre for International Experience (CIE) at http://www.cie.utoronto.ca/Coming/UHIP.htm or contact the University's UHIP office at 33 St. George St. on the St. George campus; email uhip.information@utoronto.ca; telephone 416 978-0290.

Student Society Rebates

Student society fees are automatically recorded on the ACORN invoice.

Certain portions of student society fees are refundable upon request. Information regarding these rebates is available on the Student Society Fees Rebate/Opt Outs  section of our website. These rebates are issued by the society that levies the fee (unless noted otherwise) within limited time periods.

Service Charges

If ACORN fees and charges are not paid in full, any outstanding account balance is subject to a monthly service charge of 1.5% compounded (19.56% per annum). See Service Charges section of the website for service charge schedules.

Unpaid fall-winter fees: Monthly Service Charges for unpaid fall/winter fees is first assessed as of October 15th and as of the 15^th of every month thereafter until paid in full.

Unpaid winter fees only (no fall registration): Monthly Service Charges for unpaid winter session only fees is first assessed as of February 15th and as of the 15^th of every month thereafter until paid in full.

Unpaid summer fees: Monthly Service Charges for unpaid summer fees is first assessed as of June 15th and as of the 15^th of every month thereafter until paid in full.

Unpaid fees from prior sessions: Outstanding fees on your account from prior sessions are subject to a service charge as of the 15^th of every month until paid in full.

All Admissions Questions

Undergraduate Student Financial Aid

http://www.future.utoronto.ca/finances

Enrolment Services, Financial Aid & Awards Office (former Admissions & Awards), 172 St. George Street for general financial aid, including questions about OSAP, UTAPS, and Part-Time Financial Assistance.

 http://www.future.utoronto.ca/finances

Staff in the Enrolment Services, Financial Aid & Awards Office (former Admissions & Awards), 172 St. George Street can answer questions, to provide applications for bursaries or scholarships, or accept your OSAP application.

You may also call 416 978-2190, and listen carefully for the selection to speak with a Counsellor for Financial Aid/OSAP inquiries.

Graduate Student Financial Aid

Check the School of Graduate Studies website http://www.sgs.utoronto.ca/currentstudents/Pages/Financing-Your-Graduate-Education.aspx for information about graduate funding sources, applying for financial support and managing your award.

OSAP

Financial Aid for Canadian Provence outside of Ontario

Financial Aid for United States Citizens

Enrolment Services, Financial Aid & Awards Office (former Admissions & Awards), 172 St. George Street at 416 978-2190 and listen carefully for the selection to speak with a Counsellor for Financial Aid/OSAP inquiries, or send an email message to osap.staff@utoronto.ca.

For financial Aid for Canadian provinces outside of Ontario, including submission of required documents for out of province financial aid email; can.oop.financialaid@utoronto.ca

Financial Aid for United States Citizens, including questions concerning US Federal Student Aid loan opportunities, private loans (non-government), Veteran Affairs certification requests for benefits & education tax credits email; usa.financialaid@utoronto.ca

Undergraduate Award or Scholarship Amount

Check your ACORN invoice to identify the source of the award or scholarship payment. Award letters are mailed to all recipients, but the payment may have been deposited before the letter has been received. If you should have questions concerning an award payment recorded on ACORN invoice, you can contact:  

Enrolment Services, Financial Aid & Awards Office (former Admissions & Awards), 172 St. George Street at 416 978-2190 and listen carefully for the selection to speak with an Awards Counsellor.

Graduate Award or Scholarship Amount

Graduate award and scholarship payments disbursed on ACORN for each term, are normally recorded on the ACORN invoice on the first Friday of each term (in September, January, May).  

Check your ACORN invoice to identify the source of the award or scholarship payment.

If you have a question regarding an external award (e.g. NSERC, SSHRC, CIHR-Master’s, OGS), University-wide internal awards as well as financial assistance, please contact the Graduate Award Office, School of Graduate Studies (SGS) at graduate.awards@utoronto.ca.  

If you have a question regarding a University of Toronto Fellowship (UTF), research assistantship (RA), teaching assistantship (TA) and/or supervisory stipend, please contact your graduate unit (http://portal.sgs.utoronto.ca/public/directory/graduateunits).

OISE or SGS Emergency Loan Amount

If you have a question regarding your OISE Emergency Loan, please contact the OISE Graduate Studies Financial Awards Officer by telephone at 416-978-4300 or by email at lise.watson@utoronto.ca.

If you have a question regarding your SGS Emergency Loan amount, please contact the Graduate Awards Office at SGS by telephone at 416-946-0808 or by email at graduate.awards@utoronto.ca.

If you did not receive your cheque

On ACORN, check the Detailed Transactions Report to confirm the date of the cheque transaction and the Personal Address section to confirm the cheque mailing address.

Cheques are produced and mailed daily and should be received within a week within Canada and two weeks for International mail. Please note that these are estimated time frames dependant on Canada Post and volume of cheques to be mailed and sometimes may take longer. All mail is sent by Standard Canada Post or campus mail if applicable.

If you have not received your cheque, please contact the Student Accounts Office.

If you did not receive a Direct Deposit transfer

On ACORN, check the Detailed Transactions Report to confirm the date of the Direct Deposit transaction and the Personal Address section to confirm the bank account information.

The payment is deposited in your Canadian financial institution bank account within two business days from the processed date on the Detailed Transactions Report on ACORN.

If you have not received your Direct Deposit transfer within four business days from the processed date, please contact Student Accounts at info.studentaccount@utoronto.ca

Student Accounts (FEES)

Unpaid ACORN fees will automatically result in a ACORN Student Account Financial Hold:

· On May 1^st for unpaid fall/winter session fees

· On September 1^st for unpaid summer session fees

· Summer Start Program Students: On January 1^st for unpaid annual fees charged in the summer

· Winter Start Program Students: On September 1^st for unpaid annual fees charged in the winter

Payment of outstanding ACORN I fees does not immediately remove the Student Accounts Financial Hold on your ACORN your student account. When your payment has been recorded in your ACORN student account, this financial hold will be automatically removed from your ACORN student account on the next business day.

Inquiries regarding this financial hold can be directed to info.studentaccount@utoronto.ca or 416-978-2142.

Library (LIB)

The Library records their financial holds on ACORN and the outstanding library fees on their own information system.

 You can pay your library fines in the following ways:
· online on the Library website at https://payfines.library.utoronto.ca/
· using the First Stop Telephone Service (416-978-8450)
· in person at Robarts Library

Payment of outstanding library fines will not immediately remove the Library Financial Hold on your ACORN student account. When your payment has been received by the Library, this financial hold will be automatically removed from your ACORN student account on the next business day. Plan accordingly if you are paying your library fines in order to request a transcript.

UTM Health Service (HLTH)

STG Health Service
Financial Hold

The UTM Health Service records their financial holds on ACORN and their outstanding fees on their own information system.

Please contact the UTM Health Service Office for clarification of the outstanding fees and to make your payment.

Payment of outstanding UTM Health Service fees will not immediately remove the financial hold on your ACORN student account. When your payment has been received by the UTM Health Service, the office will manually remove the financial hold on your ACORN student account. Plan accordingly if you are paying your outstanding fees in order to request a transcript.

The STG Health Service records their financial holds on ACORN and their outstanding fees on their own information system.

Please contact the STG Health Service Office for clarification of the outstanding fees and to make your payment by contacting 416-978-8034 or healthask@mail.studentlife.utoronto.ca.

Payment of outstanding STG Health Service fees will not immediately remove the financial hold on your ACORN student account. When your payment has been received by the STG Health Service, the office will manually remove the financial hold on your ACORN student account. Plan accordingly if you are paying your outstanding fees in order to request a transcript.

Undergraduate Registration Office or College; or SGS Student Services Financial Holds

Inquiries regarding the basis for the financial hold, how to clear this financial hold and when the financial hold will be removed from your ACORN student account, can be directed to your undergraduate registration office or college; or SGS Student Services. Plan accordingly if you are paying your outstanding fees in order to request a transcript.

Student Accounts Office Hours

8:45am to 5:00pm, Monday-Friday, except as noted below.

8:45am to 4:30pm Monday-Friday, from July 2 to September 3.

The last Wednesday of every month the office closes at 3:00PM for a staff meeting. These dates are April 24th, May 29th, June 26th, July 31st, August 28th, September 25th, October 30th and November 27th and December 11th.  Also see 'Closed on these dates' below.

Address

Student Accounts
215 Huron Street, 3rd floor
Toronto, Ontario
M5S 1A2

Link to campus map, building code 'HU'

Telephone

416-978-2142
An automated information system is available 24 hours, 7 days a week for general information.

Fax

416-978-2610

Email

Info.studentaccount@utoronto.ca

Closed on these dates

The University will be closed on the following weekdays in 2020:

These dates are April 29, May 27, June 24, July 29, August 26, September 30, October 28, November 25, and December 16. These dates are April 29, May 27, June 24, July 29, August 26, September 30, October 28, November 25, and December 16.