Ontario Student Assistance Plan (OSAP) Payments

Enrolment Services administers the OSAP program.  Enrolment Services office is located at 172 St. George Street (west side, north of Bloor Street).

  • Drop-in hours: (no appointment necessary) Monday, Wednesday, Thursday and Friday: 9:30 a.m. to 4:30 p.m. Tuesday: 1:00 p.m. to 6:00 p.m. (This service is not available until further notice).
  • Telephone Inquiries (416-978-2190):  Monday, Wednesday, Thursday and Friday: 9:30 a.m. to 4:30 p.m. Tuesday: 1:00 p.m. to 4:30 p.m.
  • Fax: 416-978-7022
  • Email: osap.staff@utoronto.ca
  • You are eligible for a tuition fee deferral (register without payment) if all of the conditions are satisfied:

    Request online deferral by logging into ACORN.

    • Click on the OSAP/Gov’t Deferral button on the ‘Financial Accounts’ section on the ACORN. You will know immediately if your tuition fee deferral application is successful or not and the application will be noted in your activity log.
    • If your tuition fee deferral request is successful, ACORN will change your registration status from “Invited to Register” to “Registered”.  Report registration status issues to your college or faculty registrar’s office.

    If you did not pay or defer prior to your division’s Fall-Winter session Pay or Defer to Register deadline or Summer session pay or Defer to Register deadline and you are eligible for an OSAP deferral, immediately request a manual deferral at your college or faculty registrar’s office or SGS Student Services:

    • Provide a copy of your ACORN invoice
    • Show proof that you will be receiving OSAP loan funding greater than $0 by logging into your OSAP account on the OSAP website, clicking “My Apps”, and clicking on “View Estimate”.
    • If your college or faculty registrar’s office or SGS Student Services records the OSAP deferral, ACORN will change your registration status from “Invited to Register” to “Registered”.
  • Fall-Winter Session Payment Deadlines

    If your redirected Fall and/or Winter term OSAP funding is less than the fees you owe, you must pay the outstanding fees by the Fall (September 30th) or Winter term (January 31st) payment deadlines.

    Check your ACORN invoice before the end of September, the end of January and/or the end of April to determine if you need to make a fee payment.

    Fall-Winter Payment Schedule for Students Registered with an OSAP Deferral
    September 30, 2020 Deadline to pay for Fall term Tuition & Non-Tuition fee amounts
    October 15, 2020 First monthly service charge billing date for unpaid Fall term Tuition & Non-Tuition fee amounts
    January 31, 2021 Deadline to pay for Winter term Tuition & Non-Tuition fee amounts
    February 16, 2021 First monthly service charge billing date for unpaid Winter term Tuition & Non-Tuition fee amounts
    April 30, 2021 Final deadline for full payment of Fall-Winter session Tuition & Non-Tuition fees to avoid the recording of an ACORN financial hold on May 1, 2021, and ineligibility to register for future session(s).

    Summer Session Payment Deadlines

    If your Summer session redirected OSAP funding is less than the fees you owe, you must pay the outstanding fees by the Summer session (May 31st) payment deadline.

    Check your ACORN invoice before the end of May, and the end of August to determine if you need to make a fee payment.

    Summer Payment Schedule for Students Registered with an OSAP Deferral
    May 31, 2021 Deadline to pay for Summer Session Tuition & Non-Tuition fee amounts
    June 15, 2021 First monthly service charge billing date for unpaid Summer session Tuition & Non-Tuition fee amounts
    August 31, 2021 Final deadline for full payment of Summer session Tuition & Non-Tuition fees to avoid the recording of an ACORN financial hold on September 1, 2021, and ineligibility to register for future session(s).  Some divisions may require an earlier deadline to pay Summer session fees in order to register for Fall-Winter session.

     

  • If you are unable to get an OSAP deferral (register without payment) then to register for the current session, you must make the minimum required payment amount displayed on your ACORN invoice before your division’s Fall-Winter session Pay or Defer to Register deadline or Summer session Pay or Defer to Register deadline:

    • 50% of Summer session tuition fees and unpaid prior session fees to register for the Summer session
    • Fall term tuition fees and unpaid prior session fees to register for the Fall-Winter session
    • The Minimum Required Payment to Register amount is $294.00 for students who are billed course fees and who only have waitlisted course(s) during the registration period

    When your payment has been recorded on your ACORN invoice, your registration status for the current session will change from Invited to Registered.  If you do not make the minimum required payment displayed on your ACORN invoice, your registration for the session will be financially cancelled, and your course enrolments will be cancelled.

  • Fall-Winter Session Payment Schedule

    You registered for Fall-Winter session by paying the Minimum Required Payment amount displayed on your ACORN invoice.

    Check your ACORN invoice before the end of September, January, and April, to determine if you need to make a fee payment.

    Fall-Winter Payment Schedule for with No Deferral
    September 30, 2020 Deadline to pay for Fall term Tuition & Non-Tuition fee amounts
    October 15, 2020 First monthly service charge billing date for unpaid Fall term Tuition & Non-Tuition fee amounts
    November 30, 2020 Deadline to pay for Winter term Tuition & Non-Tuition fee amounts
    December 15, 2020 First monthly service charge billing date for unpaid Winter term Tuition & Non-Tuition fee amounts
    April 30, 2021 Final deadline for full payment of Fall-Winter session Tuition & Non-Tuition fees to avoid the recording of an ACORN financial hold on May 1, 2021, and ineligibility to register for future session(s).

    Summer Session Payment Schedule

    You registered for Summer session by paying the Minimum Required Payment amount displayed on your ACORN invoice.

    Check your ACORN invoice before the end of May, and August, to determine if you need to make a fee payment.

    Summer Payment Schedule for Students with No Deferral
    May 31, 2021 Deadline to pay for Summer Session Tuition & Non-Tuition fee amounts
    June 15, 2021 First monthly service charge billing date for unpaid Summer session Tuition & Non-Tuition fee amounts
    August 31, 2021 Final deadline for full payment of Summer session Tuition & Non-Tuition fees to avoid the recording of an ACORN financial hold on September 1, 2021, and ineligibility to register for future session(s). * Some divisions may require an earlier deadline to pay Summer session fees to register for Fall-Winter session.
  • OSAP funding will be transferred from OSAP to your ACORN account at the University of Toronto to pay your fees (with the exception of admissions and residence deposits).   If your OSAP funding is greater than the fees you owe, OSAP will deposit your remaining Fall or Winter term or Summer session OSAP funding into your bank account.  OSAP funding transfers normally start at the beginning of September for Fall term, January for Winter term, and May for Summer session.

    OSAP payments to the University will be displayed on your ACORN invoice and Payment report as ‘OSAP Payment-Federal’ and ‘OSAP Payment-Provincial’ transactions.

  • Overpayments may result in an ACORN credit balance which might be eligible for a refund.  Refund requests may be submitted to Enrolment Services if you have a credit balance greater than $100 on your ACORN account.

    ACORN will display a notification for OSAP students with a current session credit balance.  Click on ‘request an OSAP refund here’ in the blue notification box and follow the instructions for making your online refund request.

    Enrolment Services will re-assess your OSAP application  to determine whether some or all of the credit balance should be refunded to a U of T award/scholarship program, refunded to the National Student Loans Service Centre to reduce your outstanding loans, and/or refunded to you. Enrolment Services will instruct the Student Accounts Office to issue the refunds.

    Credit balances will be refunded first to a U of T award/scholarship program, and second to the National Student Loans Service Centre to reduce your outstanding loans. Any remaining credit balance will be refunded to you.