Award Refund Payments

AWARDS

2023 Fall
UTAPS Grant (debit/credit acct)       $ 750.00CR
UTAPS Grant (to be refunded)         $1,000.00CR
U of T Bursary (to be refunded)        $500.00CR

 
 
 
  $750 will be applied to unpaid ACORN fees.
 $1000 will be refunded to you
  $500 will be refunded to you

REFUNDS
2023 Fall
Award Refund 2023-10-28(direct deposit) $1,000.00
Award Refund 2023-11-01 (cheque)          $500.00

  

$1,000 was deposited in your bank account within 2-3 business days of Award Refund date
  $500 cheque with your ACORN mailing address was produced on the first Wednesday following 2023-11-01.
Cheques with Canadian addresses will be mailed by Canada Post

AWARDS
2023 Fall
Award Cancellation – UTAPS 2023-10-28   $750.00

 $750 was returned to
 U of T award/scholarship program
 on Oct. 28, 2023

• Refund Deposited in Your Canadian Bank Account

  Direct Deposit to your bank account is the fastest and most reliable award refund payment option.

  Record Canadian bank account information in ACORN before award transactions are recorded on your ACORN invoice.

  It takes 2-3 business days from the Award Refund date displayed on your ACORN invoice, for a refund payment to be deposited into your Canadian bank account.

  AWARDS 2023 Fall UTAPS Grant (to be refunded)         $1,000.00CR	$1000 will be refunded to you
  REFUNDS 2023 Fall Award Refund 2021-10-28(direct deposit) $1,000.00	$1,000 was deposited in your bank account within 2-3 business days of Award Refund date

   

  Learn how to record your bank account information on ACORN:

  1. From the ACORN dashboard, click ‘Financial Account’ on the left hand menu under Finances.
  2. On the Financial Account screen, locate the direct deposit card and click ‘Direct Deposit’.
  3. Click ‘Enter Banking Info’.
  4. Enter your banking information. You can find your Transit (5 digits), Bank (3 digits) and Account numbers by requesting a blank cheque or a print-out of your banking information from your bank.
  5. Click ‘Add This Information Now’.
  6. After you have successfully added your banking information, you will get a confirmation message.

  √ Direct Deposit has been added successfully

• Award Refund Cheque Mailed to Your ACORN Canadian Mailing Address

  If your Canadian bank account information is not recorded on ACORN, then an award refund cheque will be issued.

  Award refund cheques are produced on the first Wednesday after the Award refund date on your ACORN invoice.

  In the example, the award refund cheque will be produced on the Wednesday, November 3, 2021 (this is the first Wednesday after 2023-10-28)

  AWARDS 2023 Fall UTAPS Grant (to be refunded)         $1,000.00CR	$1000 will be refunded to you
  REFUNDS 2023 Fall Award Refund 2023-10-28 (cheque)     $1,000.00	$1,000 cheque with your ACORN mailing address was produced on the first Wednesday after 2023-10-28. Cheques with Canadian addresses will be mailed by Canada Post.

   

  Cheques are mailed by Standard Canada Post or Campus Mail (if applicable) and should be received within a week.

  It is your responsibility to record an accurate ACORN Mailing address before award transactions are recorded on your ACORN invoice.

  Street:        205 – 155 St. Clair Ave. West City:          Toronto Province:      Ontario Postal Code:   M4V OA1 Country:       Canada

  Put a hyphen between the unit/suite/apartment number (205) and the street number (155)

  What to do if you did not receive your refund cheque

  If you have not received your refund cheque in the time period mentioned above, you can contact Student Accounts at info.studentaccount@utoronto.ca to take the next steps.

  1. If the cheque has been cashed you may request an investigation. You must confirm with your bank that the cheque has not been cashed before requesting an investigation. The Student Accounts Office will initiate the investigation with the bank.  A replacement cheque will not be processed until the cashed cheque investigation has been completed.
  2. If the cheque has not been cashed, then you can request a replacement cheque to be issued by filling out a Stop Payment Form. The replacement cheque can take 2 to 3 weeks from the date the Stop Payment Form has been submitted to the Student Accounts Office.

  Learn how to add/change your ACORN mailing address:

  1. From the ACORN dashboard click ‘Profile & Settings’ near the top of the left hand menu
  2. On the Profile & Settings page click ‘Address’.
  3. On the Address update screen click the pencil icon to edit an existing address, or ‘Add new’ to enter a new address.
  4. Follow the prompts on the screens to save your address information.

• Award Refund Cheque with International Mailing Address

  To view the details of your award (including the award name, amount and payment method), login to ACORN and click My Awards.

  The Student Accounts Office will hold award refund cheques issued with international mailing address for a period of up to six months after the Award Refund date displayed on your ACORN invoice.

  Banks will not cash a cheque after six months from the date on the cheque (if cheque date is September 25, 2023 your bank will not cash the cheque after March 24, 2024).

  Update your mailing address or direct deposit information on ACORN:

  1. Update your direct deposit information (fastest and most secure way to receive your funds): watch this video or read the instructions here (under “Finances” click on “Direct Deposit”)
  2. Update your address to provide a Canadian mailing address: visit https://help.acorn.utoronto.ca/how-to/ for details on how to update your address

  After ACORN has been updated, contact the Student Accounts team through the Enrolment Services Service Portal http://uoft.me/enrolment-services, to arrange for the delivery of your award funds. Once you have logged into the UofT Service Portal, select the “Get Help” button and complete the form to request your refund.

  Indicate on the form which of the following applies to you:

  1. I’ve updated my direct deposit information. Your funds will be sent via electronic bank transfer. This is a two step process, and processing times vary. Student Accounts will re-deposit your refund cheque into your ACORN account. Then a direct deposit refund will be processed.
  2. I’ve updated my mailing address, please mail the cheque to the Canadian mailing address available in ACORN.
  3. Apply the award funds to my ACORN student account as payment towards my tuition.

  If you require additional assistance or would like to speak to someone to make alternative arrangements, please contact the Student Accounts team through the Enrolment Services Service Portal http://uoft.me/enrolment-services.

• Award Refund Cheque for Pickup (NOT Available Until Further Notice)

  Your awards office has recorded the award to be processed as a cheque for pickup at the Student Accounts Office.

  Award refund cheques are produced on the first Wednesday after the Award refund date on your ACORN invoice.

  In the example, the award refund cheque will be produced on the Wednesday, November 3, 2023 (this is the first Wednesday after 2023-10-28)

  Cheques with Canadian addresses will be mailed by Canada Post.

  AWARDS 2023 Fall UTAPS Grant (to be refunded)         $1,500.00CR	$1,500 will be refunded to you
  REFUNDS 2023 Fall Award Refund 2023-10-28 (cheque)      $1,500.00	$1500 cheque will be produced on Wednesday Nov. 2023 (this is the first Wednesday after 2021-10-28)

   

  The Student Accounts Office will hold award refund cheques issued with international mailing address for a period of up to six months after the Award Refund date displayed on your ACORN invoice.

  Banks will not cash a cheque after six months from the date on the cheque (for example; if cheque date is September 25, 2023 your bank will not cash the cheque after March 24, 2024).

  Present your T-card as identification to pick up the cheque during business hours https://www.enrolment.utoronto.ca/registrar/

  Enrolment Services

  172 St. George Street

  Toronto, Ontario M5R 0A3